Common Problems

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This Help Section is provided to assist in resolving common computer related problems.  If you have followed the below steps and the problem is unresolved please go to the Help & Service link.

Please select the desired Help link below:

  • Email

Email is not working since I switched PCs

Email system blocked out attachment

  • Internet

The Default Home Page is no longer pointing to the HSGD Internet Web Page

Internet service is running slow at center

Internet service is running slow on my PC

Unable to pull up a web site

  • Network

Network service is down

Unable to login to the network

Unable to print to the network printer

Unable to access the share directory

  • PC

PC is running slower than usual

PC reported a virus

PC is locked by a user

  • Printing

Paper jams

Printer not printing