Work Environment and Work Satisfaction Survey

Please complete the following survey by giving your input or opinion on each of the items listed. Please be honest, professional and objective in your feedback. Please do not put your name on the form, but we will require you tell us your Center. The information gathered from your survey will be confidential and your survey will only be seen by Quality Assurance staff and the Chief Executive Officer. Your data will be merged with the data from the other surveys from you center, triad and agency. Your survey will not be accessible to your Site Manager or Triad Director.

Information gathered in this survey, will be used along with other information (monthly reports, licensing and standards audits, etc.) to better plan and implement systems and methods to provide child and family care within an atmosphere of high morale, strong team focus, and accountability. A more immediate result of this information could be taking appropriate actions in centers that show a need for better unity, communications, or morale.

Your Center    

Respond to each item with your rating assessment of how you feel about the item. The rating scale:
100% - Strongly agree 75% - Agree most of the time 50% - Agree about half the time
25% - Rarely agree 0% - No agreement  


Part one: Site Manager:

1.

Site Manager is a competent professional

2.

Site Manager provides strong leadership

3.

Site Manager is knowledgeable of all content areas

4.

Site Manager is consistent in implementation and reinforcement of policies and procedures

5.

Site Manager relates to you in a fair and professional manner

6.

Site Manager treats everyone in a consistent and fair manner

7.

Site Manager's communications are clear and consistent

8.

Site Manager encourages my input, concerns, and opinions


Part Two: The Center Team:


9.

It seems like everyone is on the same team at this center

10.

Staff at this center are cooperative with one another

11.

Staff at this center are focused on serving children and families

12.

My opinions and ideas are respected by other team members

13.

The center team plays a strong role in determining the quality of services offered at this center


Part Three: The Center Environment

14.

Staff at this center are courteous and helpful to the families they serve and to volunteers

15.

This center is clean, safe and organized

16.

I have the supplies and equipment I need to do my job

17.

Families and volunteers are welcomed and encouraged to be in the center

18.

The center looks attractive


Part Four: Personal Needs

19.

I receive useful and constructive feedback

20.

I receive praise and recognition when it it deserved

21.

I believe I am being adequatley trained to do my job

22.

I feel the job benefits (insurance, vacation leave, sick leave, etc.) are fair

23.

I participate in the agency's retirement (403B) plan
 

If you answered "no" please answer #24. If you answered "yes" skip to #25.

24.

I do not participate in the 403 plan because

25.

I participate in the agency's health insurance program
 

If you answered "no" please answer question #26. If you answered "yes" skip to #27.

26.

I do not participate in the agency's health insurance plan because

27.

I believe my salary is comparable to other agencies performing similar services

28.

I believe I have opportunities for advancement with this agency


Part Five: Comments

Thank you for your input. Please click the "Send" button, and your input will be emailed to the survey monitor.